If you include an email address, you will receive an electronic copy of your complaint. If you do not receive the email, check your junk email folder.
Complaints are public record, and all documents you send us will be saved electronically.
Your complaint will be forwarded to the business for response. Your complaint is not anonymous.
Do not send materials containing Social Security numbers, account numbers, or other sensitive information with your complaint unless you remove or mark over the information.
If the business does not respond favorably to your complaint, we may refer you to a private attorney or small claims court.
Contact the Consumer Assistance Program at (800) 649-2424 with questions.